Privacy Policy

DigiSim.io ("we," "our," or "us") is committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at digisim.io and use our digital logic circuit simulator application (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

We may change this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect.

Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information

When you register for an account, we collect personal information such as:

• Name
• Email address
• Password (stored in encrypted form)
• Profile information (optional)
• Educational institution or company (optional)

Usage Data

We automatically collect certain information about how you interact with our Service, including:

• IP address
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you view
• Features you use
• Time spent on pages
• Links you click
• Other diagnostic data

User Content

We store the digital circuits and projects you create, save, or share when using our Service. This includes circuit designs, simulations, notes, and any other content you generate within the application.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more information about how we use cookies, please see our Cookie Policy.

Google Sign-In Authentication

We offer Google Sign-In as an authentication method for your convenience. When you choose to sign in with Google:

Information Collected from Google:

• Email address (to create and identify your account)
• Name (to personalize your experience)
• Profile picture (optional, for your account avatar)

How We Use Google Account Information:

• To authenticate your identity and create your DigiSim.io account
• To send you service-related communications and updates
• To personalize your user experience
• We do NOT access any other Google services or data beyond the basic profile information listed above

Google's Role:

• Google Sign-In is provided by Google LLC and is subject to Google's Privacy Policy
• We only request the minimum necessary permissions (OpenID, email, and basic profile)
• You can revoke DigiSim.io's access to your Google account at any time through your Google Account settings

Data Storage:

• After initial authentication, your Google account information is stored in our secure database
• We do not store your Google password - authentication is handled entirely by Google
• Your account credentials are encrypted using industry-standard security practices

Alternative Authentication:

• You can also create an account using email/password if you prefer not to use Google Sign-In
• Users who sign up with Google can later add email/password authentication through account settings

How We Use Your Information

We use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Service
• Process and complete transactions
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Develop new products, services, features, and functionality
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience by presenting tailored content and features
• Communicate with you about products, services, offers, and events

How We Share Your Information

We may disclose your personal information in the following situations:

Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include data analysis, email delivery, hosting services, customer service, and marketing efforts.

Authentication Services:

When you use Google Sign-In, your authentication request is processed by Google LLC. Google provides us with a secure token containing only your email, name, and profile picture. We do not share any of your DigiSim.io activity data with Google beyond the initial authentication process. For more information about how Google handles your data during authentication, please review Google's Privacy Policy.

Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

With Your Consent

We may share your personal information with other parties with your consent or at your direction.

Collaborative Features

If you choose to share your projects or collaborate with other users, your shared content and basic profile information may be visible to those users.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk. You should only access the Service within a secure environment.

Data Retention

General Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Retention for Standard License Holders

Data Ownership: You retain full ownership of all logic designs, code, and simulation data created on DigiSim.io. We claim no intellectual property rights over your creations.

Storage Policy for Viewer Mode: To ensure the sustainability of our free "Viewer Mode," accounts that have expired (passed the 12-month Active Period) are subject to the following storage policies:

• Storage Cap: Viewer Mode accounts are limited to 50 Projects or 100 MB of cloud storage.
• Inactive Accounts: If a User does not log in to their account for a continuous period of 24 months (2 years), DigiSim reserves the right to mark the account as "Dormant."
• Deletion Warning: We will never delete your data without notice. Before removing Dormant data, we will send at least 3 email notifications over a 30-day period to the registered email address.

Data Portability

You have the right to export your data at any time. DigiSim provides tools to export project files in open formats (JSON) which can be parsed by third-party tools or re-imported into DigiSim.

Account Deletion

If you wish to delete your account, you may do so through your account settings. When you delete your account, your personal profile is no longer visible to other users. However, some of your information may remain in our records to comply with our legal obligations or to resolve disputes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Update

You can review and update certain personal information directly within your account settings. If you are unable to change your personal information, please contact us to make the required changes.

Data Portability

You have the right to request a copy of your personal information that we hold. This will be provided in a structured, commonly used, and machine-readable format.

Deletion

You have the right to request that we delete your personal information, subject to certain exceptions. Once we have received and confirmed your request, we will delete your personal information where required by applicable law.

Objection and Restriction

You have the right to object to our processing of your personal information. You also have the right to request that we restrict the processing of your personal information in certain circumstances.

Opt-Out

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in each communication or by contacting us directly.

Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

International Data Transfers

As a global service, your information may be transferred to, and maintained on, computers located outside of your jurisdiction where the data protection laws may differ from those in your jurisdiction.

By using the Service, you acknowledge that your data may be processed in the United Kingdom, the United States, or other regions where our infrastructure or service providers (such as Google Cloud or Stripe) operate. We ensure all such transfers comply with applicable data protection laws through Standard Contractual Clauses or other approved mechanisms.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Company: DigiSim Technology Ltd
• Address: Office 16555, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom
• By email: support@digisim.io
• Website: Contact Form